Payment & Booking
A 25% non-refundable deposit is required to secure all bookings. No deposit = no confirmed shoot.
Remaining balance is due immediately after the session.
Accepted payments: Invoice, Cash App, PayPal, Zelle, AfterPay, credit card, or cash.
Quotes are fixed once approved. Scope changes may result in updated pricing.
Session Time & Punctuality
Your session starts at the scheduled time. Please arrive on time.
Late arrivals result in lost time.
No call/no show after 30 minutes = automatic cancellation. Deposit is forfeited.
Additional time requested beyond the scheduled shoot will incur extra fees.
Rescheduling & Cancellations
Reschedules must be made at least 24 hours in advance.
Cancellations within 24 hours = Deposit is forfeited.
Deposits are always non-refundable.
If JM Pictures cancels, you will be refunded fully for any payments made.
Refunds & Satisfaction
All sales are final.
In rare cases (e.g., emergencies), a refund or reshoot may be offered at our discretion.
Dissatisfied with your photos? Communicate clearly. We’ll do our best to resolve it.
Turnaround Time
A proof gallery (lightly edited & watermarked) will be sent within 48 hours of the shoot.
Client must select their photos from the proof gallery to begin final editing.
Rush turnaround is available for an additional fee.
Expedited delivery will not be provided without payment of the rush fee.
Please schedule your shoot with your delivery timeline in mind. Example: For birthday photos, book at least 3–7 days before your event to ensure timely delivery.
Final turnaround time varies based on project size, with efficiency being a priority.
Smaller projects typically take 7 business days from the selection date, while larger projects typically require 14 business days.
Galleries & Editing
Clients will receive an online proof gallery within 48 hours post-shoot, featuring culled, lightly edited, watermarked previews of their photos.
These images are intended only for the selection of edits.
Only the selected photos will receive edits and retouches.
RAW files are not included. RAW files are available as an add-on.
Final edits only include the amount of photos included with your package. Additional edits are available as an add-on.
Studio rentals & Travel
Studio rental costs outside standard options must be paid upfront by the client.
Travel within Metro Atlanta is included within the service.
Travel outside the area: $0.62/mile.
Airfare and accommodations (if needed) must be covered by the client.
Guests & Group Policy
Guests are welcome, but only the booked client will be photographed unless a group session is purchased.
For group sessions or events, contact us to confirm correct package selection.
Please be mindful that the more people present, the more time may be lost to interruptions, posing adjustments, or off-camera interactions.
Creative Direction & Planning
Creative direction ( Ex. outfit styling & location scouting) isn’t included in standard packages.
If you’d like extra guidance, let us know — we offer Creative Direction as an add-on service.
Speciality Equipment & Props
For shoots that require specific props, setups, or equipment not already owned by JM Pictures, the client is responsible for covering the rental or purchase cost of those items.
These items are specifically acquired for your project and are not considered standard gear. As such, JM Pictures does not cover or split these costs.
Purchased items belong to the client.
Discounts
Discounts are rare and usually tied to promotions or returning client perks.
Please don’t request free or discounted services unless a promotion is active.